Help from the studio desk

Before you press
generate.

Answers about your images, your allowance and the finishing touches.

Can I use AI editing right now?+

AI editing requires a signed-in account and an active image allowance. Visit Pricing for the plans currently available. You can crop and export your own photo in your browser for free without an account.

Do I need an account to try crop and export?+

No. Choose a photo, then open Crop & export this photo. The file stays in your browser and the PNG is created locally. Sign in only if you want to upload and save images privately.

Do you offer daily free AI credits?+

No daily free AI allowance is offered. Browser crop and export are free. A free AI trial is not currently offered.

Can I edit images in bulk?+

The current editor handles one source image and one AI generation at a time. Bulk upload and batch AI generation are not available or included in a plan. You can export three publishing sizes of the same image together as a ZIP; that is a free size pack, not batch AI generation.

What is image to image?+

It edits an existing image with a written instruction. Upload a photo, describe what should change, choose a shape, then review the new image. You can change a scene, lighting, style or individual details.

Is this only for product photos?+

No. The image editor accepts your own photos and a freeform prompt. Product Studio adds scene starting points and export sizes for shop owners.

What counts as one image?+

One successful AI generation produces one output and uses one image from your allowance. Editing a result with AI or regenerating counts as another successful image. Failed generations do not use your image allowance.

Does cropping use another image?+

No. Cropping, resizing and exporting the same result use no AI images. They do not add new content outside the picture. Describe an expansion in the prompt to generate a new image; a successful AI edit uses one image.

Will logos and labels stay exactly the same?+

AI can alter packaging, shapes, logos and small text. Compare the original and result, and inspect important details before publishing. We do not promise exact preservation.

How do monthly plans work?+

Starter is $9 per month for 30 successful images. Basic and Pro are coming later; check Pricing for availability. Allowances reset at each monthly billing period and do not roll over. Subscriptions renew until canceled, and applicable tax is shown before payment.

Are my photos private?+

Uploads, results and original downloads are checked against your signed-in account. Source images are made available to KIE through a task-scoped, expiring access link for processing. Private image access expires after 30 days. Automatic permanent deletion is not yet enabled; you can delete images earlier in your account.

What happens if a job is interrupted?+

The studio keeps the original task and checks its status. A network timeout does not automatically submit a second paid request. If a submission cannot be confirmed, we keep its allowance reserved until it is reconciled.

Can I use the images commercially?+

Use only images and trademarks you are authorized to work with. Review results for accuracy and rights before commercial use; AI output may contain defects or unintended similarities.

What is inside a publishing size pack?+

Three PNG files of the same image: 1600 × 1600 square, 1080 × 1350 social portrait, and 1920 × 1080 landscape. Keep whole image adds warm-white space; Fill & crop trims edges using your current zoom and focus. Check each crop before publishing. The ZIP is created in your browser and does not use another AI image.

Still have a question?

Read the service policies or check the studio desk for support availability.

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